Legal notice
Legal Notice
Welcome to SmileFromJaPan 🌸 This page provides important legal and business information for our valued customers worldwide.
────────────────────────────────
🏢 BUSINESS INFORMATION
Company: SmileFromJaPan
Based in: Japan 🇯🇵
Contact: smilefromjapan@outlook.com
We bring authentic Japanese craftsmanship and culture to customers around the globe through carefully curated products including natural stone zodiac jewelry, traditional Japanese gifts, and premium small goods.
────────────────────────────────
🇯🇵 FOR JAPANESE CUSTOMERS
特定商取引法に基づく表記
販売事業者: SmileFromJaPan
所在地: 大阪、日本
お問い合わせ: smilefromjapan@outlook.com
💰 価格・お支払い
• 商品価格: 各商品ページに記載（税込表示）
• お支払い方法: クレジットカード、デビットカード
• 決済タイミング: ご注文確定時
📦 配送について
• 国内送料: ¥300 - ¥1,200（重量・地域により変動）
• 発送: ご注文後1-3営業日以内
• 配送期間: 3-7営業日
🔄 返品・交換
• 返品期間: 商品到着後14日以内
• 条件: 未使用・未開封の商品に限る
• 詳細は返品ポリシーをご確認ください
────────────────────────────────
🌍 FOR INTERNATIONAL CUSTOMERS
📦 Worldwide Shipping
We ship to over 100 countries worldwide.
Shipping Rates by Region:
• North America 🇺🇸🇨🇦: $13 - $40
• Europe 🇪🇺: $13 - $40
• Asia 🌏: $10 - $28
• Oceania 🇦🇺🇳🇿: $12 - $35
• South America 🌎: $15 - $42
⏱️ Delivery Time: 7-21 business days (varies by destination)
💳 Customs & Duties
International shipments may be subject to customs duties, taxes, and fees determined by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing.
────────────────────────────────
🇪🇺 FOR EU CUSTOMERS
VAT Registration: Not applicable (Japan-based business)
Consumer Rights: EU consumer protection laws apply
Dispute Resolution: https://ec.europa.eu/consumers/odr
Data Protection: See our Privacy Policy
────────────────────────────────
📧 CONTACT & SUPPORT
Questions? We're here to help! 💬
Email us at: smilefromjapan@outlook.com
Response time: Within 24-48 hours ⏰
────────────────────────────────
Last updated: January 26, 2026